Everything your hotel needs to give guests a great stay. One simple platform keeps your team on track, your guests happy, and your money in your pocket.
Used by boutique hotels and guesthouses across South Africa.
Try it free for 14 days. No credit card needed. No lock-in.
When guests check in, they get a link on their phone. From there they can order food, ask for towels, report a problem, and check out without standing in a queue. No app to download, no account to create.
Guests tap a link and they are in. No app store, no sign-up required. Works on any Android or iPhone, even when the Wi-Fi is slow.
Guests browse your menu, place an order, and pay from their phone. The order goes straight to your kitchen or bar.
A quick tap sends a housekeeping request to your team straight away. No phone calls needed, no walking to reception.
Guests can flag a leaking tap or broken appliance with a photo attached. Your team sees it immediately and knows exactly where to go.
Guests can book your restaurant, spa, or any other service from their room and get an instant confirmation.
Guests review their bill and check out without queuing at reception. Faster for them and one less thing for your team to manage.
Your guests are already on WhatsApp every day. StayBot meets them there. A smart assistant handles common requests around the clock so your team only steps in when they really need to.
When a guest messages you, they get a simple list of options: order food, request housekeeping, report something broken, get their personal link, or speak to a person.
StayBot recognises guests by their phone number and connects them to their room and booking. No pin codes, no forms to fill in.
When a guest wants to speak to a real person, they just say so. The assistant steps back and your team takes over. It is that simple.
During busy periods or shift changes, you can pause the assistant with one tap. All messages go straight to your team until you switch it back on.
StayBot automatically sends a welcome message when guests arrive and a reminder the night before checkout. All automatic, all personal.
When a guest asks for something via WhatsApp, a task is automatically created for the right member of your team with all the details they need.
Your front desk sees every WhatsApp conversation on one screen. No phone passing, no missed messages, no jumping between apps.
See all your active guest conversations in one place. Room number, last message, open tasks. Your team always knows what needs attention.
New messages appear the moment they arrive. No refreshing, no delays. Your team can respond before the guest even puts their phone down.
A team member clicks to take over a conversation, replies on WhatsApp, and marks it done when finished. Clean, simple, tracked.
Search by name or room number. Filter what is open, in progress, or done. Always know the full picture at a glance.
Download any conversation as a PDF or text file for your records, for training, or when something needs to go to management.
If the internet drops, the inbox reconnects on its own. Your team will never miss a message because of a network hiccup.
When guests book through Airbnb or Booking.com, those platforms take a cut. With StayBot, guests book straight from your own website and every rand stays with you.
Add a booking button to your existing website or Facebook page in minutes. Guests pick a room, pay a deposit, and the money comes straight to you. No middlemen, no commission.
When your rooms are nearly full, StayBot nudges your rates up. When things are quiet, it brings them down to stay competitive.
A simple calendar shows every room, every booking, and what needs cleaning today. Drag bookings around to make changes.
Collect a deposit when guests book online via Netcash. This protects you from no-shows and last-minute cancellations.
Every booking creates a professional tax invoice with your hotel name and VAT breakdown. Ready to email in seconds.
Invoices and payments go straight into Xero. No copying numbers, no end-of-month scramble to catch up.
When things get busy, requests can easily fall through the cracks. StayBot makes sure every task is tracked, every team member knows what to do, and nothing gets forgotten between shifts.
Housekeeping, maintenance, and room service requests all live in one place. Each team member sees what is theirs to handle, sorted by priority.
When a shift ends, a full record is saved automatically. The next team arrives knowing exactly what happened and what still needs to be done.
Your front desk has a live list of every checked-in guest with their room number, checkout date, and any outstanding requests.
If something urgent happens, send a message to every guest in the building in seconds. Pre-approved messages keep it fast, calm, and professional.
Nine tools that work together from day one. No complicated connections, no extra software to buy.
Hundreds of rooms across South Africa are already running on StayBot. Yours can be next.
Start your free 14-day trial No credit card needed · No long contracts · Cancel whenever you like