Guest Portal
Guests browse amenities, request services, and submit feedback from their phone.
Your guest portal. Reimagined.
A quieter front desk.
A more attentive stay.
StayBot's branded portal lets guests request amenities and services from their phone, while your team manages every request from a single calm dashboard.
No app download. Guests scan, request, and go.
Trusted Infrastructure
Ninety Seconds
Watch StayBot at work.
Two Surfaces, One System
For your guests,
and for your team.
An Admin Portal where requests arrive in real time. A Guest Portal that feels like an extension of your hotel.
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Why Hotels Choose StayBot
Considered service,
at scale.
Deliver attentive guest experiences while reducing the operational weight on your team. Four things StayBot does well, and what they mean for the hotels using it.
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Reduce front desk calls
Guests request towels, room service, and amenities through the portal. The phone stops ringing for the small things.
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A branded guest experience
Your logo, your colours, your voice. A mobile portal that reads as part of your hotel, not a third-party tool.
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Real-time analytics
Track requests, satisfaction, and service trends from the Admin Portal. Decisions backed by what guests actually do.
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Secure & compliant
POPI compliant, SSL encrypted, hosted in South Africa. Built to the standards your IT team will ask about.
How It Works
Three steps to a quieter front desk.
- STEP — 01
Set up your portal
Add your logo, colours, and amenities menu. We handle hosting and domain.
- STEP — 02
Share with guests
Place QR codes in rooms or send the portal link at check-in. Guests scan and go.
- STEP — 03
Manage requests
Staff receive every request in the Admin Portal. Track, fulfil, and follow through.
A Closer Look
Powerful, but quietly so.
Bookings Management
Every guest stay in one place — check-ins, check-outs, room assignments, and source tracking.
Tasks & Requests
Staff track every request from the moment it lands — priority, assignment, and completion all in one queue.
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Frequently Asked
Questions, considered.
The things hotel managers ask us before they ask for a demo.
Can I brand the portal with my hotel’s identity?
Yes. Your logo, your colours, your voice. You can use a StayBot subdomain (yourhotel.staybot.co.za) or bring your own custom domain as an add-on. Guests see your brand, never ours.
Do you integrate with property management systems?
We have tested integrations with Booking.com, LekkeSlaap, and AirBNB, and can connect to most PMS systems via API. PMS integration is a paid add-on. See the pricing page for details.
Is there a minimum property size?
No. Our graduated pricing scales down as easily as it scales up. A three-room guesthouse pays a fair rate, and a hundred-room hotel pays proportionally less per room. See the pricing calculator for your exact monthly total.
How long does setup take?
Most properties are live within two to four days. We handle the technical setup, configure your amenities menu and services, and provide virtual training for your front-of-house team.
What languages do guests see?
The portal ships with English and Afrikaans built in. German, French, Chinese, Zulu, and other languages are available as paid add-ons at R500 per month per additional language.
What happens if guests need help outside of business hours?
Guests can submit requests at any time. They land in the Admin Portal and trigger WhatsApp notifications to the on-duty staff member you designate. For true emergencies, a separate escalation path alerts management directly.
Didn’t find your question? Ask our team directly
Talk to Us
See how it would feel
in your hotel.
Book a thirty-minute walkthrough with our team. We’ll show you the Admin Portal, share what other South African properties are doing with it, and answer the questions your team is asking.