About StayBot
We handle the repetitive, time-sensitive tasks so your team can focus on creating meaningful human moments.
Our Story
“Why can’t guests simply request what they need from their phones — without downloading another app?”
The question that started it all
The Problem
Front desk staff juggling endless calls for extra towels, room service orders, and late checkout requests — all while trying to create memorable experiences for arriving guests. The constant interruptions meant neither task got the attention it deserved.
The Solution
The StayBot Concierge Portal — a branded, web-based portal guests access instantly via QR code. No app download required. Guests get self-service power; staff get a streamlined Admin Portal where every request is visible, trackable, and actionable.
When immediate attention is needed, WhatsApp notifications alert the right staff member instantly. Today, we partner with hotels, B&Bs, and resorts across South Africa who share our vision — fast, consistent guest service that scales with your property.
Our Mission
To empower hospitality teams to focus on meaningful human moments while StayBot handles the repetitive, time-sensitive tasks that consume their day.
Our Vision
A hospitality industry where technology amplifies human connection rather than replacing it — where every guest feels attended to, and every staff member feels empowered.
What Makes StayBot Different
Not a generic chatbot. Not a clunky enterprise system. A focused product for hotels that care about how guests experience small moments.
StayBot understands your menus, inventory, room configurations, and operational workflows — delivering contextual responses that feel personal.
Built for hospitality groups and chains with multi-tenant controls, centralised reporting, and property-specific customisation.
What We Stand For
Every feature we build starts with one question: will this make the guest experience better?
We understand the unique challenges of the hospitality industry because we have lived them.
Powerful tools should not be complicated. We make technology accessible to everyone on your team.
Your guests data is sacred. We are POPI compliant with enterprise-grade security.
Why We Built This
If your team believes the small moments are the ones guests remember, we’d like to meet you.